Sales Administrator

There has never been a better time to join Tilia Homes in an industry that is fast paced, exciting and rewarding.

Our vision for Tilia Homes is clear; to become a top five housebuilder within five years and we are already laying strong foundations for growth with the acquisition of new land and investment.

We realise at the centre of our plans are our people and as such are looking to invest heavily in them through development, support, and of course remuneration.

Join us and be part of a business that prides itself on creating desirable, stylish homes for families to live in and enjoy for many years to come.

What Tilia Homes can offer you;

• 26 days holiday with additional bank holidays;
• Bonus Scheme;
• Company Pension Scheme;
• Life Assurance;
• Employee discount on a new Tilia home;
• Retail discount portal;
• Employee Assistance Programme;
• 24/7 GP.

• Support Sales Director and sales department daily and be the main point of contact for any admin related issues.
• Manage all reservation documents and issue out to all parties involved.
• Update weekly price lists and systems as and when new or re-releases happen.
• Participate in weekly build sales meeting and record minutes and completion dates to issue out to wider sales team.
• Assist the contract progressor and provide cover when necessary
• Ensure reservation admin systems are updated on a regular basis if any changes have been made and make relevant parties are aware.
• Ensure monthly completion items are ordered and collected by the sales team in readiness for completions.
• Deal with sales invoice queries, purchase card receipts, BACS payments to customers and support the finance team.
• Support other departments within the company and be the point of contact.
• Submit monthly NHBC report to customer care manager for all reservations, exchanges, completions, and cancellations that month.
• Additional suitable duties as required.

• Experience in a sales and/or administration role;
• Microsoft proficient;
• CRM experience.