Personal Assistant - 30 hours a week - 10 month contract

Tilia Homes Northern are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers. 

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

We have an exciting opportunity for a Personal Assistant to join a friendly team working from our Northern and based at our office in Warrington on a 30 hour a week, 10 month fixed term contract. 

Duties include :

• Act as an ambassador and first point of contact for directors as well as visitors to the office and all new starters
• Coordinate the induction process for the region; including the facilitation of training in systems and processes and supporting with HR and IT queries
• Liaise with the Divisional Training Coordinator to ensure regional compliance in mandatory training
• Develop and maintain strong internal and external networks, building knowledge of key issues in order to effectively identify and communicate priorities
• Supporting employees with general queries through to resolution
• Ensuring the office is maintained correctly
• Managing the effective running of the office through office equipment and stationary
• Proactively monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively
• Facilitates all logistical arrangements and ensure all documentation is prepared in advance of meetings
• Collate and process expenses ensuring compliance with policy and approval process
• Manage communications, monitor emails, post and calls taking appropriate action, escalating or delegating accordingly
• Manage complaint letters including producing draft responses on behalf of the Managing Director
• Provide cover for colleagues as appropriate
• Provide general office support
• Any other reasonable duties

• Proficient IT skills, particularly in the use of Microsoft Office packages and Outlook
• Strong organisation skills
• Self-motivated to deliver a high quality of work
• Able to take a professional and flexible approach, remaining calm under pressure
• Able to confidently use own judgment and make decisions in order to prioritise and challenge
• Excellent written and verbal communication skills
• Exceptional attention to detail and ownership for the delivery of high quality work
• Experience of working in an administrative support role
• Able to engage with and develop relationships with colleagues and managers at all levels
• Strong team player with a desire to learn and contribute to the success of a busy professional team

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• Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.