Help & Support
Buying your new home can be a little confusing at times, that's why at Tilia Homes we have created a series of guides to ensure that everything is a simple as it possibly can be.
Why buy new?
Whether you're a first-time buyer, a growing family or looking to downsize to a low maintenance home, buying a new build property could be the smart, practical, and greener choice.
The buying process
Our step-by-step guide to buying a new-build home provides a handy overview to what you can expect.
The Consumer Code is designed to help you understand what level of service you should expect from us and feeling fully informed about your purchase through to knowing your consumer rights before and after you move into your home.
When you buy a new home you will be covered by a two-year builder warranty and a further 8 years of structural issues insurance cover from warranty provider (e.g., NHBC and LABC).
Use our mortgage calculator to find out how much your monthly mortgage repayments could be based on the interest rate, and chosen loan period.
The New Homes Mortgage Helpline
New Homes Mortgage Helpline is the UK's leading new homes mortgage specialist. They pride themselves on a specialist knowledge of the new homes market and understand the journey facing customers, whether in a challenging or buoyant market
We’re proud to build homes that suit all different buyers on the property ladder. Read about our customers’ experiences buying their Tilia Homes property...
Glossary of terms
When buying your new home, you may come across some terms that you are not familiar with. To assist you with this matter we have provided explanations for some of the key words and phrases that you will often hear throughout the buying process.