Tilia Homes have a fantastic opportunity for Sales Director in our Eastern team and based from our office in Bedford
It’s a fantastic time to join a successful team that have a sense of community and in a positive environment. The region is operational on over 10 sites with more launching in the next 18 months and are set to build over 400 units this year. Sites are diverse in size and nature across Herts, Beds, Oxon and Norfolk and include dual branded Sites with our untypical partner, Hopkins Homes
Reporting to our Regional Managing Director, this Senior post will lead a talented team and is responsible for planning and implementing sales strategies, managing sales teams, and driving regional growth to ensure that sales and profit targets are met while delivering a market leading customer experience
Duties and objectives:
- Develop and implement effective sales strategies, tailored to individual sites
- Work closely with our group marketing team to ensure brand consistency across all content and channels
- Drive ongoing improvements and innovation in line with evolving customer needs and trends to drive growth, penetrate new demographics and delight customers
- Develop a clear pricing strategy for new sites to support land acquisition as well as continuously monitor and review existing prices and specifications to stay ahead of competitors
- Lead, nurture and develop regional sales teams to achieve sales and profit targets
- Maximise selling prices and create value whilst maintaining the required sales rate
- Prepare monthly, quarterly and annual sales forecasts and prepare sales reports for regional and group board meetings
- Continuously Monitor and analyse performance metrics and suggest improvement measures
- Manage sales progression to deliver our sales within the targeted timescales, providing our customers with clear communication throughout the purchasing process
- Maximise the use of our chosen referred IFA’s and Solicitors to help provide a seamless service to our customers.
- Create strong working relationships with other members of the Senior Leadership team
- Work with other teams in the business to manage the site and individual home delivery timescales, costs associated with selling our homes, appearance of completed/stock product, quality of homes being handed to our customers
- Establish productive and professional relationships with key stakeholders across all relevant functions
- Provide thought leadership and act as the ‘Voice of the Customer’ in the Regional Sales Director forum to influence forward-looking actions that deliver an improving customer experience and using data and insights to drive more customer-focused thinking and behaviours
- Provide timely and effective solutions to customer needs in close liaison with customer service and site management teams
- Closely manage new site launches and provide the consistent sales support to delight customers and prospects
- Ensure sales team are updated on new legislation and Company policy is adhered to.
- Establishing and closely manage the sales budget
- Play an active role in the policing of, and compliance with, legislation such as: The General Data Protection Regulation (GDPR) The Consumer Protection Act, the NHQB and The Consumer Code
- Help to ensure that our customers’ data is always treated with respect and diligence