An update from Kier Living CEO David Bridges

15th May 2020

Our marketing suites and show homes will be open, by appointment only, from 22 May 2020. Click here to find out more about our times and appointments.

Dear customers

I hope you are all keeping well.

Since our announcement in March to temporarily close our offices, marketing suites and developments, we have taken the time to review all of our sites to ensure we could deliver new homes in accordance with Public Health England’s guidance and in line with the Construction Leadership Council’s Site Operating Procedures.

The health, safety and wellbeing of our customers, teams and supply chain is of paramount importance and as we gradually return to work at sites across the country, we have implemented a number of new ways of working as we remain committed to delivering new homes safely.

Marketing Suite & Show Homes

Following the latest Government guidance announced on the 13th May, supporting the return to work for housebuilders, as well as the lifted restrictions on the sale and purchase of homes, from 22nd May, customers will once again be able to come and speak to our teams and view our show homes.

Viewings will be available by private appointment only and when you enter one of our marketing suites or show homes, you will see a number of safety measures we have introduced, including;

  • Protective screens
  • 2m social distancing markers
  • Hand sanitiser available on entry
  • Enhanced cleaning processes.

We have also introduced a new safety pledge as we are committed to delivering the highest and safest level of customer care to our customers. We are proud to build houses that families across the country love to call home.

We’re here to help you with your new home

If you have a question relating to a Kier Living home that you are already living in, you can contact us here. All homeowners are covered by the NHBC 10 guarantee.  

For customers who have purchased a home and are waiting to move in, we will be in touch by phone to discuss your purchase and keep you up-to-date on when you will be able to move into your new home. But do contact your sales team if you have any queries.

See you soon

We look forward to welcoming you back to our show homes and marketing suites and, with measures in place, you have the opportunity to view and fall in love with your dream home. Contact us today to book your private appointment.

Thanks for your patience and co-operation during this time.

Kind regards

David Bridges
Chief Executive Officer, Kier Living