Looking After Your Home
Moving into your new home is an exciting time but there is a lot to remember. Here you will find useful information about your home including our contact details, home demonstration videos and how best to look after your new home.
Customer care
At Tilia Homes we really care about all our customers and want to make their purchase of a new home as easy as it can be. We deliver the best possible service and pride ourselves on providing exceptional customer care.
Building warranty
When you buy a new home you will be covered by a two-year builder warranty and a further 8 years of structural issues insurance cover from warranty provider (e.g., NHBC and LABC).
Looking after your home during the winter months
It is important that you look after your home in the colder months. As homes built during this time initially retain a higher amount of moisture.
Home demo videos
We have a comprehensive video library to support our customer when buying your new home. These include everything from explaining how your boiler works to what is covered under your homeowner warranty.